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Customer Service Associate (55916)

Convergys. Las Cruces

PRINCIPLE DUTIES: ? Interface with customers via inbound calls for the purpose of resolving routine problems with wireless services. ? Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. ? Listen attentively to customer needs and concerns and demonstrate empathy. ? Clarify customer requirements and probe...

Date posted: 05/22/2012.

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New Mexico

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