Convergys Company Profile
| Company Name: | Convergys |
| Address 1: | 201 East Fourth Street |
| Address 2: | - |
| Country: | United States |
| State/Province: | Ohio |
| City: | Cincinnati |
| Zip/Postal code: | 45202 |
| Fax: | - |
| Company Website: | http://www.convergys.com/ |
| Profile: |
As a leader in relationship management, Convergys provides solutions that drive more value from the relationships our clients have with their customers. Managing these relationships, fostering improvement and adding value to them is how we enable organizations worldwide to improve their business performance. |
Cust Serv & Sales Associate (59343) |
Convergys. Pharr
DIMENSION & SCOPE: Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services. PRINCIPAL DUTIES AND RESPONSIBILITIES: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Listen attentively to customer needs and concerns; demonstrate empathy.Clarify...
Date posted: 02/22/2012.
| Region/State | Texas |
Full Account Mgmt Rep (59342) |
Convergys. Appleton
DIMENSION & SCOPE: The Full Account Management Rep 3 will establish and maintain a professional business relationship with one or more assigned accounts. Incumbent will provide full account management for one or more clients for specified account portfolios which will include provisioning; customer use and troubleshooting. Function as a sales...
Date posted: 02/22/2012.
| Region/State | Wisconsin |
SAP IT Business Analyst (59347) |
Convergys. Dallas
SAP IT Business Analyst – Enterprise Resource Planning (ERP) Job Description • Analysis, design, testing, implementation and production support of SAP solutions. • Configure SAP Applications to support solution design and business processes. • Facilitate communications with IT Customer Services, Operations, Basis, and outside consultants. • Support business customers in...
Date posted: 02/22/2012.
| Region/State | Texas |
Manager, RPM (59241) |
Convergys. Cincinnati
DIMENSION & SCOPE: Supports three to seven AssociatesResource Planning and Management and is responsible for the accuracy of that groups’ forecastscapacity plans and schedules as well as the skill level and development of the analysts within their organization PRINCIPAL DUTIES AND RESPONSIBILITIES: Maintain accurate measures of both the forecast, capacity...
Date posted: 02/22/2012.
| Region/State | Ohio |
Sales and Service Associate (59293) |
Convergys. Salt Lake City
This is for our PM Banking project. Training hours are from 3:30 pm to 11:30 pm, Tues-Sat. Production schedule is working an 8 hr shift between 3:30 pm and midnight, flexible days off. Project is open 7 days a week. DIMENSION & SCOPE: Interface with customers via inbound or outbound...
Date posted: 02/22/2012.
| Region/State | Utah |
Cust Serv Sales Associate - Work At Home, Waco TX (59225) |
Convergys. Waco
Do you have great customer service and problem solving skills? Do you want to work from home? This could be the opportunity youve been looking for!! WORK AT HOME, CUSTOMER SERVICE AND PROBLEM RESOLUTION REPRESENTATIVES This is a WORK AT HOME position, after training onsite in Waco. The first 9...
Date posted: 02/22/2012.
| Region/State | Texas |
Call Center Supervisor - Sales (Valdosta) (59226) |
Convergys. Valdosta
DIMENSION & SCOPE: The Team Leader Customer Care role is the first supervisory level position in the Team Leader career path. This position is responsible for supporting; coaching; developing and supervising a group of employees in a Service Center/Operations environment (60%). Individuals are committed to continuing personal and professional development...
Date posted: 02/22/2012.
| Region/State | Georgia |
Team Leader, Sales Operations (59135) |
Convergys. Erlanger
DIMENSION & SCOPE: This position is responsible for driving and improving sales performance by supporting, coaching, developing and supervising a group of employees in a sales and service or specialty (B2B)Contact center environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Create a motivating, goal oriented team environment where agents can be successful selling....
Date posted: 02/22/2012.
| Region/State | Kentucky |
Consultant, Customer Solutions (59079) |
Convergys. Jacksonville
DIMENSION & SCOPE: Position has overall accountability for complex solution design and development; leading the coordination of cross-functional BU/ LOB subject matter experts; the Sales organization and Finance Business Analysts to develop and price Convergys service solutions that meet the client requirements while providing a competitive advantage and differentiation of...
Date posted: 02/22/2012.
| Region/State | Florida |
Temporary Team Leader, Sales Operations (59074) |
Convergys. Olathe
*** PLEASE NOTE: The positions are Temporary Team Leader, Sales Operations*** DIMENSION & SCOPE: This position is responsible for driving and improving sales performance by supporting, coaching, developing and supervising a group of employees in a sales and service or specialty (B2B)Contact center environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Create...
Date posted: 02/22/2012.
| Region/State | Kansas |
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