Call Center Jobs: Technical Consultant Job Details
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Show me jobs like this one| Job Code: | 119311BR | Country: | United States | Region/State: | Texas | City: | Highland Village |
At Sprint, "NOW" is not a mantra, it's not a demand and it's not a time in space. "NOW" is a fact. It's a lifestyle. It's the way we conduct business with each other and it's the very essence of the experience we deliver to our customers every single day. We believe in the NOW. We live in the NOW. We deliver the NOW to our customers. We do this by taking immediate action, by thinking ahead and by never being satisfied with anything less - because anything less would be waiting too long. So, are you ready to join Sprint and Live Life in the "NOW?" A Technical Consultant provides in-house support to customers on operational or maintenance aspects of equipment and service related problems. Prepares reports for analysis of product failure trends and service ability issues. As a Technical Consultant you will • Gain valuable work experience while working with advanced technologies in voice, data and media entertainment. • Begin your career with a path to a diversity of opportunities available with Sprint! • Receive a competitive compensation (hourly base pay plus targeted incentives) and benefits package • Get to select and to use the latest handset devices for work and for play with our Employee Phone Programs and Discounts Our Retail positions offer you a great opportunity to succeed in your career and professional development. Each opportunity is a building block for your success because you will gain skills and knowledge that will prepare you for your future. Basic Qualifications • A High School Diploma or Equivalency/GED • Experience with product service support or troubleshooting electronics • Face-to-face customer service experience or two year college education • Absent a reasonable accommodation or military obligation, you must be able to work a retail schedule that includes evenings, weekends, and holidays. | Post Date: | 02/02/2012 | Address: | Employer: | Sprint Nextel |
