Great post from The Cynical Girl on the importance of Job Titles. In many cases, companies use job titles that may make sense internally, but when recruiting for the position, make no sense at all to the outside world. Read below for more from Laurie: At work, a good job title tells me where you [...]
So, when job seekers are looking for a job on the social web, it is just as important to know where to look as anything! Check out this cool infographic from Kiss Metrics breaking down the demographic data from the various social networks:
Unfortunately, we have seen time and again great candidates fail to get the job not because of lack of skill or experience, but because they did not do the basics in the interview. WorkAwesome recently produced a list of 5 Basic Tips to Ace and Interview. Here are their 5 tips: Be on Time! Dress [...]
For Call Center managers, there can sometimes be too much data and information available, making it nearly impossible to find and track the key call center metrics. The ICMI recently put out an article entitled Seven Metrics to Watch for Call Center Success. The seven key metrics mentioned in that article are: First Call Resolution [...]
From the WSJ, here are 5 signs you are a bad boss: 1. Most of your emails are one-word long It may be efficient, but many bosses don’t realize how curt a one-word email—even a simple “yes” or “no”—can be, says Barbara Pachter, a management coach and author of several workplace etiquette books. She calls [...]
Short answer, YES. Long answer, see below: Social Media can be a great tool in the job search, if used correctly. For those in the market for a job, monitoring social media feeds of potential employers or leveraging your social network can be a great start. We recommend these basic steps for getting started with [...]
Here are 6 ways not to blow your job interview from CNN: Present yourself as the solution to a problem Don’t say, “I really need this job.” Be adaptable and be present Polish your pitch. You need a sound bite or a 30-second elevator pitch. Don’t dis your old boss or company. No one hires [...]
In an article published by the Atlanta Journal & Constitution, it is suggested that call center jobs may not be healthy for the American economy, But economists and others question whether a U.S. economy built on a foundation of service-oriented jobs — in call centers, malls, hotels, hospitals, schools, governments — is healthy. In 1998, [...]
Accenture recently published an article detailing the relationship between Business Strategy, Human Capital Strategy, and HR Strategy. Key to the theme of the article is the concept that HR Strategy must be linked to Business Strategy, that is, Human Resources and Operations must act in concert to recruit and retain top talent. HR is the [...]
In our experience, effectively written job descriptions improve the likelihood of higher applicant volume and act as a pre-screening tool making the overall hiring process more effective. Critical mistakes Recruiters and Hiring Managers make in writing job descriptions is using a skills based approach and not communicating the realities of the job being listed. In [...]
Great post from The Cynical Girl on the importance of Job Titles. In many cases, companies use job titles that may make sense internally, but when recruiting for the position, make no sense at all to the outside world. Read below for more from Laurie: At work, a good job title tells me where you [...]
So, when job seekers are looking for a job on the social web, it is just as important to know where to look as anything! Check out this cool infographic from Kiss Metrics breaking down the demographic data from the various social networks:
Unfortunately, we have seen time and again great candidates fail to get the job not because of lack of skill or experience, but because they did not do the basics in the interview. WorkAwesome recently produced a list of 5 Basic Tips to Ace and Interview. Here are their 5 tips: Be on Time! Dress [...]
